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TikTok Q&A Launches in Video Comment Sections

TikTok Q&A launches as a new way for creators to keep their audience engaged.

TikTok is introducing a new way for creators to engage their followers with the launch of ‘Q&A’ in comments sections.

TikTok Q&A allows users to highlight their comments when they contain a question for the creator.

When leaving a comment, users can designate it as a Q&A by tapping the question mark icon in the bottom right corner.

Leaving a Q&A comment will add a label indicating it contains a question for the creator.

Creators can then identify questions by looking for the label when scanning through comments, and then leave a reply for everyone to see.

Questions can be responded to with either a text comment or a video reply. If replying with a video, the Q&A comment will be added as a sticker. The video reply will link back to the original video.

There are two ways for creators to reply to a Q&A comment. They can either answer directly in their comments section as they normally would, or they can leave a reply from their Q&A inbox.

The new Q&A inbox, which aggregates all submitted questions, is accessible from creators’ profile bios. Creators can quickly reply from the Q&A inbox by tapping the “Answer” button.

Users can view a creator’s Q&A page from the link in their bio to browse through all previously answered questions. New questions can be submitted from the Q&A page as well.

Q&A comments can also be submitted to creators during live streams. Creators can quickly see Q&A questions in their stream chats from a separate panel.

Video Q&A features are now available to users with creator accounts.

If you don’t currently have a creator account, you can switch to one by selecting “Manage account” in settings and choosing the “Switch to Creator Account” option.

To turn on Q&A:

  • Go to your settings and privacy page
  • Select Creator
  • Tap Q&A
  • Select the “Turn on Q&A” button to activate the feature

If you don’t see an option to turn on this feature, make sure you’ve updated to the latest version of TikTok.

Source: TikTok Newsroom

Category News TikTok
SEJ STAFF Matt G. Southern Senior News Writer at Search Engine Journal

Matt G. Southern, Senior News Writer, has been with Search Engine Journal since 2013. With a bachelor’s degree in communications, ...

TikTok Q&A Launches in Video Comment Sections

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