Google Sending Warnings To Business Owners: 3 Weeks To Save Their Google Places Listing

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Google Sending Warnings To Business Owners: 3 Weeks To Save Their Google Places Listing

Business owners have reported on the Google Business Help forums that they are getting emails from Google with the subject line: “Action Required: You have 3 weeks to save your Google Places Listing.” This information was first reported by Barry Schwartz of Search Engine Roundtable.

The body of the email reads as follows:

Due to changes in Google Maps, we’d like to inform you that unless you review and confirm the information in your Google Places account, we will no longer be able to keep and show it to Google users after February 21, 2014.

If you wish to keep your listing active, follow these three easy steps:

1.        Log in to your Google Places account
2.        Review and update your information
3.        Click the “Submit” button

The Google Places Team

Jade Wang, Google Business Community Manager, has confirmed that this is a legitimate email Google is sending out saying Google is making some changes to Google Places for Business and Google Maps. Part of these changes involve asking business owners to review and confirm some of the information in their Google Places accounts. Jade also apologizes for any inconvenience this causes.

If you have a Google Places listing but did not receive this email, it doesn’t necessarily mean you weren’t affected. The email may have been automatically trashed by the spam filter of your inbox, so you may want to manually check to make sure so you can avoid your Places listing becoming de-listed.

In order to manually check, just log into Places for Business and take a look at your business information. Go through it and update it if necessary, then click “Submit.” You’ll need to do this for all listings in your account by February 21, 2014, to ensure they remain on Google Maps. If you don’t, you’ll need to add your business information and undergo the tedious PIN verification using Google Places all over again.

Editor’s Note: This post has been amended to include the source of the first report. 

Matt Southern
Matt Southern has been the lead news writer at Search Engine Journal since 2013. His passion for helping people in all aspects of online marketing... Read Full Bio
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  • Josh Smith

    Thank you for the heads-up. I went in to some clients’ Google Places listings and had to accept the changes.

  • Gina

    Many thank-yous for this information. I have a couple clients that I have set up on Google Local and I would hate for anything to happen to all my hard work.

  • Imran

    Thank you for sharing this information. It saves me a lot of work.

  • Thad James

    Thanks for the heads-up. This could save me a lot of trouble. I hope Google does a good job about warning their customers. Since it is a free listing, they may be less likely to be too stringent. I appreciate the help.

  • Brandon

    Good thing I’ve already been doing this for my clients! I hope this doesn’t mean they will all need to be poked again…

  • Marcus

    You know, local is such a mess at the moment that this is a necessary evil. Since they rolled back on the blended search results we are seeing lots of what look like abandoned or spammy listings pop up (with over optimised business names) so I am all for this if it clears out some of the junk.

    It’s a pain for real business owners for sure but it further illustrates the need to do local properly and take stock of what listings you have out there.

  • Scott Botkins

    Thanks for the heads up! I had no idea Google was doing this.

  • SEO Blog

    Thanks for the great news and it made me log in and check all my clients Google places accounts for such emails from Google.

  • Mel

    Thanks for the info.

    We’ll be letting our clients know, as Google Places can be such a task.

  • KJ

    I too think this is a huge thing and it’s good for business and marketeers. Good thing I too have been updating this for my clients. 🙂

  • Haroon

    It is good tool for many small and big companies . i think we should spread it to social media to know everyone before it too late.

  • Kamran Ahmad Kami

    Some one make duplicate page of my Google Business. I reported twice but still that page exist. I owned hotel and it effect my business badly as my website hidden on google map results…Please Google do it asap. Thanks!

  • Danielle

    Does anyone know why certain listings are being affected and why others aren’t? For example, if an owner hasn’t logged into their account in 6 months? Why is Google requiring these particular listings to log in, confirm their info and submit?

  • Susan Walsh


    I’ve been checking some of the Google Places (Google+ Local) listings that we claimed or added and when you make a change, there is NO submit button. At least I have been unable to find one. When I make a change in the new dashboard a message appears “Some updates to this listing may take up to 3 days to go live”. There’s NO submit button. That make me think that it businesses that have the old dashboard.

    In the old Dashboard, there was a “Submit” button at the bottom after you made your changes. Do you think it’s businesses that are still have the old dashboard that are receiving these email from Google?

    Let me know what you think.

  • steven vargas

    Yes, good question. Is this for those who have not migrated to G+ local yet?

  • Mary

    Thanks for providing the exact email. I called The Google Places Team in an attempt to get to the bottom of who exactly is affected by this, and it is definitely something only happening to Australian businesses.