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Google Has Disabled My GMail Account

Loren Baker, Editor

10/19/08

152 Comments

Google GMail outages were reported last week, with a massive outage on Thursday which took Google 24 hours to recover.

Today I am trying to log into my GMail account, which I use for about everything apps, docs, and GMail related, and am receiving this message :

Sorry, your account has been disabled.

GMail Disabled

Google will not let me recover my GMail account. They are not letting me go through a series of captchas like their Google Accounts Help page says they will.

Instead, Google has blocked or disabled my account, for no reason I can find, and will not let me log in.

Google, please inform me of why my account has been blocked and why I no longer have access to my Google Docs, GMail and files saved on the Google Network.

152 Comments

  • pamela hudders says:

    with so many complaints and no answers ,time to respond and let people back into there gmail why try to repair somrthing not broken every thing fine till you tried to update the system ,so please put things back the way they were and make eveyone happy again istead of going insane

  • Abovez says:

    I’m the one who got this problem!!!

    find out

    http://www.google.com/support/accounts/bin/request.py?ara=1

    It may help you guys ;D

  • geeta says:

    Hi All,

    I faced the same problem as u all did. But got my account activated. I filled a form in ‘cant access account’ link Initally i provided only a few information. But you need to provide all the information like 5 email ids regularly accessed. 4 Subjects on received mails, secondary mail address which u access frequently.Then u receive a link for reset your password but before u go for the reset password page you need to confirm it by clicking another link provided in the secondary address. I am sure your problems will be solved..

  • Ruth Woytsek says:

    Yeah, this shit just happened to me after 7 years as a user. My username and password are SAVED, so it shouldn’t have given me any “incorrect username/password” bullshit. I tried resetting my password only to find out that the old email account I used is no longer in existence, and I can’t fill out that stupid form because I can’t remember five email addresses or subject lines because I expect freaking Gmail to remember that for me. Their damn security question crap is not popping up. I don’t know what the hell to do, and since there is no real customer service, I guess I’m screwed.

  • Robert Welch says:

    Same here. I know my username and password, so it shouldn’t have given me any “incorrect username/password” bullshit. I tried resetting my password only to find out that will not work either. I filled out that stupid form and used my Verification code! – this will not work: said, I need more information – That’s a load of crap. Who else would have the damn code? I guess I’m screwed.

  • John Funk says:

    I can only go back one page on my INBOX to Jul 17th, 2009

    How do I go back further on my INBOX?

    cannot seem to find a button to press!

    Thank you

  • Santosh Gaur says:

    I can’t get my g-mail activate. if have my password & mail information.

  • Santosh Gaur says:

    I only used 2 mail address for frequently mail person. so i can’t provide this information. gmail id is gaur.palak1988@gmail.com. I have created date & last accessed date with password. bt not getting anymore than cant give ur account.
    anyone can help me.

  • d van wyk says:

    why can i not login to my gmail account . i can open any other site just not login

  • naveen says:

    My Gmail account naverajan@gmail.com has been disabled, for no fault of mine. A day back i was unable to login to my account and now it is completely disabled. I have been using this mail id for the last 4 years and there are some very importnant data in this mail id.Someone please help me retrieving it back.
    If not the mail id, atleast the mails in the mail id.I tried all possible ways by using google help but in vain.
    Regards,
    Naveen

  • shamseerkv says:

    i cant oppen my gmail accound help me please

    • Thanveer says:

      Its easy…. Google help desk. give all ur necessary informations continuos;y and u will get it… it took me 18 days to retrive back my accoount due to server probs in my office

  • kanchan says:

    my orkut account is disabled/locked without any reason. plz. recover my account.

  • Mary says:

    I’m not able to confirm my new gmail account or access anything in my account. This is a new account as of September 13th. PLease help.

  • vinod says:

    hi pls help me …

    when i am trying to login my gmail account it is showing error
    messege Sorry, your account has been disabled, pls tell me how to
    login into my account.thanks

  • Disabled says:

    Those freaks disabled my gmail account too!

    I will NEVER EVER use them again!

    Stay away from those dickheads

  • smilinjack says:

    Well, I only had the gmail account 4 days and only used it to list stuff on craigslist. What I do not understand is the total lack of information they provide when they disable your account. I guess they really believe I am an interuption to their business not a customer.

    • himuraken says:

      You might be on to something here. My accounts (2) that were disabled were both less than a month old and they had only been referenced on Craigslist.

  • trena says:

    Has any one figured out what to do about this? My account has also been disabled and I have important information saved and daily emails from shippers and receivers. Its been 4 days and i am going crazy!
    Trena

  • trena says:

    Hey guys, if anyone needs some help here is what i did. I couldn’t access my account it said it was disabled. So i upgraded to the primmer addition which is $50 a year per email address and my account miraculously worked. There is a 30 day free trial also. Good luck everyone!

  • dan404 says:

    $50 a year!!

    Thinking about canceling before 30 days are up?

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