Twitter Is Making Direct Messaging More Private And User Friendly

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Twitter announced on Friday that changes are coming to their direct messages are sent and stored across the network. Twitter’s support account made the announcement via a Tweet that emphasized the upgrade would make deleting DMs more consistent:

This may not sound like a major updates, but it actually solves a huge problem with Twitter’s mobile app. Previously, when users deleted a direct message on the iOS or Android app, the messages would still be present the next time the user logged into Twitter on desktop.

In addition, if you’re someone who likes to save all of your DMs, you will now have the option to view your entire DM history on your Twitter app.

This update comes at a time when the popularity of social messaging apps is soaring. After seeing how much Facebook valued WhatsApp, it’s no surprise that Twitter eventually decided to draw more attention to their private messaging offerings.

Private messaging on Twitter is a feature that’s often overlooked by its users, not counting the insufferable auto-DMs that are still used by some marketers. The company can no longer afford to have users ignore private messaging on Twitter if it plans to stay competitive and grow its user base.

For more information about direct messaging on Twitter, view this article in Twitter’s Help Center.

Matt Southern

Matt Southern

Lead News Writer
Matt Southern is the lead news writer at Search Engine Journal. His passion for helping people in all aspects of online marketing flows through in the expert industry coverage he provides.
Matt Southern
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  • Dave Schneider

    Hey Matt,

    Thanks for writing this article. I like this change because direct messaging can be a bit spammy, and I also think people don’t use it very much on Twitter.

    Thanks again
    Dave at NinjaOutreach