SEO

The Psychology Behind Link Giving

The citation method of ranking indexed content is flawed. It is based on human aid, and any technology based on the work of humans is always going to have flaws. Links are the product of what elicits an emotion from website owners, and the link builder that can tap these emotions is going to be able to manipulate the most important element in search rankings.

Emotion Self-Regulation

The concept of emotional self-regulation is defined as:

being able to properly regulate one’s emotions. It is a complex process that involves the initiating, inhibiting, or modulating the following aspects of functioning

The concept is based on being able to understand the following:

1. internal feeling states (i.e. the subjective experience of emotion),
2. emotion-related cognitions (e.g. thought reactions to a situation),
3. emotion-related physiological processes (e.g. heart rate, hormonal, or other physiological reactions), and
4. emotion-related behavior (e.g actions or facial expressions related to emotion).

Broken down; many of our actions are guided by emotions that originally fueled by thoughts brought on by stimuli around us. These actions in turn have results, that often fuel future thoughts, and thus the cycle continues.

evaluation 1 The Psychology Behind Link Giving

When looking at this concept it is important to also understand the gamut of emotions the human mind deals with. Robert Plutchik defined emotions and their polar opposites through the creation of the following wheel:

Plutchiks Wheel of Emotions The Psychology Behind Link Giving

Understanding these concepts can unlock a marketers understanding of many actions of a consumer, and the same can be said for the link builder. Linking is an action, and that action can be elicited by many emotions. The most basic of these is the initiation point of the link buy. The thought of someone confronted with an offer to sell a link is “I can monetize this site I have built” and the following emotion is contentment in the material concept of payment, the action is the link. The psychology of someone giving a link can be broken down by this cycle, and by creating quality initiation points that cause Thoughts that cause desired emotions, a link builder can skillfully achieve links for any website.

The Psychology of Link Bait

Joy: A Case Study

linkbait vegan The Psychology Behind Link Giving

This flickr.com image went viral. The contrasting posters are funny on their own, but combined with the concept that someone had to create the second poster to counter the first, it adds to the humor. Humor elicites joy, and people want to share that joy/humor with others. This caused the image to retain nearly 500 links almost 6 months after it appeared on the Digg.com’s front page.

evaluation vegan The Psychology Behind Link Giving

Interest: A Case Study

linkbait seomoz The Psychology Behind Link Giving

SEOmoz’s Search Ranking Factors is a huge link sponge in our industry. It is an impressive piece of content that evolves. This is often called “resource” based content by link baiters, and resources like any other content bring forth action based on emotion. Search marketers want to know the most important factors to focus on in their campaigns, SEOmoz initiates the thought through this content, the marketer wonders if the factors are the key they are looking for, this elicits interest, and in response they read the factors and share them on social media sites and their blogs.

evaluation seomoz The Psychology Behind Link Giving

Admiration/Contempt: The Double Edged Case Study

Barney Frank Confronts Woman

This piece of content is very interesting. That is because depending on political stance your opinion will change, and thus your emotion. Supporters of the healthcare plan in question felt admiration for Barney Frank for standing up to insane comparisons of Obama to Hitler. On the other hand people that did not care for the healthcare legislation felt their contempt for the concept fueled by the woman’s questions. Looking through the backlinks you will see a mixture of supporters and detractors linking.

evaluation barney The Psychology Behind Link Giving

Beyond Link Bait

This concept is why link bait captures links, but it can work for all link building. All that a builder must do is work backwards. The desired result is always a link, the builder must decide what emotion is going to achieve this action from their target, create a targeted thought process that will elicit this emotion, and a piece of content that will bring this thought into the targets mind.

chart The Psychology Behind Link Giving

A great current example of this is Invesp’s 100 Most Influential Internet Marketers campaign. Their goal is to get links from the top internet marketers in the industry. In order to get that action they want to elicit an emotion of pride. The thought that brings for this feeling is the marketer realizing “I am regarded as one of the top practitioners at what I do.” The initiation point for this is the campaign itself, and the badge that is given to winners to display their pride in the achievement.

This can work for tactics as basic as begging for links. You want the link, and you know one of the most basic desires for all humans to feel is pride, so you need to make the target think that the compliments you bestow on them are so great that the only way to pay back the swelling of pride they feel is with a link. This can be initiated via email, twitter, or even blog comment.

This is obviously a much lower converting tactic as it is hard to get web owners to think your puckering up is anything more than disingenuous.

The crux of this concept is creating a compelling reason for a website owner to take action to link. So often this is what people jumping into link building lose site of. They look at link achievement like a puzzle, “why would anyone link to me”, you have to create the reason, and put it in front of your target in a manner that leads to their voluntary buy in.

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13 thoughts on “The Psychology Behind Link Giving

  1. Brilliant stuff here David. A couple points that I think must be added.

    The psychological aspects of link giving matter less and less as the quality of content gets better and better, and when the person making the decision whether to link to it has a logical if not professional reason to consider doing so.

    Example: If you edit the section of a library based web site titled “Useful Links for Homeschooling Parents”, and if you are asked to consider including/linking to the new online version of the leading homeschooling print magazine in this space, homeschooltoday.com, then you, as “curator” of links for this topic, are going to link homeschooltoday.com, regadless of emotions and psychology. It’s about quality of content and intent of selector/link curator. Forget feelings, you’ve got resources to find and link to!

    The second point is you are still 100% correct in your thesis. It’s just that it will be most applicable in the more general/news/entertainment/buzz/ ecom content arena than in the merit/resourcce content arena. The motivations behind link giving are myriad, but in certain cases, like the above, they are quite simple. Merit meets merit in the form of best content meets interested link curator.

    The link happens with ease. The hard part was finding these two and getting the introduction made between content and curator properly. But that’s a whole nother article :)

    Please keep up the fantastic work David!

    Eric Ward

  2. This is precisely why I think linking should be downplayed by the search engines. Too many webmasters are technical people not psychological people and this puts them at a disadvantage when it comes to getting their sites to rank well.

    1. I have a similar feelings on the weight of incoming links, but this is a reality we have no choice but to accept for the time being.

      Running an online business requires many of the same people skills that a brick and mortar operation requires.

      sparxx – I wrote a piece on accepting the social aspect that often goes hand in hand with SEO here: http://bit.ly/4szILl

  3. David,

    Excellent post. Too many novice link builders use the blast approach to building links or resort to buying links. Your article gets to the heart of what link building is all about. In order for someone to want to link to your site, they must have an emotional connection with the content on your site or the person requesting a link. If there is no personal connection, a link request will fail. Looking forward to future posts.

    -Sean

  4. Hello, Dave!

    I found your article very good! Invest in content creation as unique really helps to get many relevant links from various sources on the Internet at once. The case that I like most is the SEOmoz Ranking Factors!

    Thanks for sharing your knowledge with us! ;)

  5. Hi Dave,

    Awesome post and I agree the Plutchik’s diagram is very impressive. Found this post via the Wiep blog and it’s good to see people still writing interesting, fresh content on SEO.

  6. Although I am not specifically interetsed in the psychology of link making, I thoroughly enjoyed this post. I was seeking a way to teach this psychological phenomena to a group of women who do not have a psych background. I found the information susinct and informative. The diagrams and explainations are easy to understand and I am looking forward to using them in my lesson.

    Thanks Dave!

  7. Although I am not specifically interetsed in the psychology of link making, I thoroughly enjoyed this post. I was seeking a way to teach this psychological phenomena to a group of women who do not have a psych background. I found the information susinct and informative. The diagrams and explainations are easy to understand and I am looking forward to using them in my lesson.

    Thanks Dave!