Google, Bing & Amazon’s 2024 Shopping Ad Changes & How To Navigate Them

Google, Bing & Amazon’s 2024 Shopping Ad Changes & How To Navigate Them

The ecommerce industry is undergoing significant transformations, driven by the rapid advance of AI.

Ecommerce brands are often challenged to stay abreast of critical changes in the marketplace, such as merchant center upgrades and the recent changes in shopping ad displays on Google, Bing, and Amazon.

While it can be difficult for businesses managing extensive product inventories to keep up, it’s essential.

Let us help.

In this series of articles, we wanted to tackle many of the changes we’ve seen in the ecommerce space, particularly changes in shopping ads.

These developments represent a significant and lasting transformation in how e-commerce operates. The earlier you adapt your ecommerce strategy to leverage advances in this sector, the greater your competitive advantage.

We highly recommend reading “Everything You Need to Know About Google Merchant Center Next.” You’ll get the insights you need to harness the power of its new capabilities, so you can leverage them for success.

Read on to find out more about how these platforms are changing so you can take your shopping ads to the next level.

Until next time!

Katie Morton
Katie Morton Editor in Chief, Search Engine Journal

How Google Blends Search, Social, Local, Shopping, AI, And Ads

Explore how Google Search and Discover integrate results with social features, news, forums, videos, shopping, local, generative AI, and ads for an engaging user experience.

Kristi Hines Kristi Hines 6.2K Reads
How Google Blends Search, Social, Local, Shopping, AI, And Ads

Google’s continued evolution of Search and Discover with new features demonstrates its commitment to adapting to shifting consumer needs, interests, and trends.

By improving its search results with a personalized feed, social posts, discussions, stories, and generative AI, Google creates new opportunities for marketers and advertisers to reach target audiences.

This article will explore Google’s growing integration of engaging social and conversational features into Search and the Discover feed.

Mobile Users Want More Social Features

Why would Google begin to integrate social media features into its search results?

We know Google maintains its position as the most used search engine globally.

search engine market share november 2023Screenshot from Statcounter, December 2023

Amongst the top search engines, it also leads with the most engaged users.

google baidu yandex bing duckduckgo traffic engagement december 2023Screenshot from Similarweb, January 2024

One thing to note from the above data: over half (59%) of Google.com visitors were on mobile devices.

This is not surprising, considering that the number of people who access the internet is increasing on mobile phones, connected television, and smart home devices.

desktop browser usage decreasingScreenshot from DataReportal, December 2023

As for the types of apps and websites people visit, social networks outrank search engines.

Screenshot from DataReportal, December 2023

If you compare the engagement data for Google search to the top social media platforms, you’ll find that social networks keep visitors more engaged. Social networks also offer more ad formats for advertisers to utilize for brand marketing.

google youtube facebook instagram tiktok traffic engagement december 2023Screenshot from Similarweb, January 2024

In addition to the growing demand for social features, there is also an increasing interest in AI-powered search, according to a survey of 2,205 adults in the United States.

ai-powered search interestScreenshot from Statista, January 2024

 

Google has already expressed its plans to experiment with ads in its Search Generative Experience (SGE), something that Bing has already incorporated into its AI copilot for search.

bing generative ai search adsScreenshot from Bing, January 2024

Hence, it should be no surprise that Google is adding or experimenting with more social and generative AI features for search, making it easier for users to tap into more sources for research and to make purchasing decisions.

It should also make it easier for Google to capture engagement information from users for first-party advertising data after third-party cookies are depreciated.

The following are examples of the newest features in Google Search and Discover. Some features are only available in some locations and for mobile users with an Android smartphone or the Google app for iOS.

Mobile examples shown below are from the Google iPhone app using a Google account in the U.S. with access to the latest experiments in Search Labs.

A Personalized Google Discover Feed

When you open the Google app, below the search bar, you’ll find your personalized Google Discover feed. It includes many of the features you would expect to see on other social newsfeeds, including recent headlines, videos, trending topics, and information about topics users follow.

While scrolling through the feed to catch up on the latest headlines, users will find ads from Discovery campaigns, which will soon be under the Demand Gen for Google advertisers.

google discover feed discovery campaigns demand gen adsScreenshot from Google, January 2024

Web Stories With Ads

While top social networks like Facebook, Instagram, and TikTok place stories above the newsfeed, Google integrates web stories throughout the Discover feed.

Google’s version of stories will continue to play new, related stories, much like Instagram and other social networks do, keeping the user in the Google app longer to show more ads.

google ads in web storiesScreenshot from Google, December 2023

Shopping Results In The Discover Feed

While most of the products featured below are not part of an ad campaign, the listings demonstrate how easily Google could place shopping ads within the Discover feed. It even pulls products mentioned from articles directly into the Discover feed.

google discover shopping results adsScreenshot from Google, January 2024

Social Media Videos & YouTube Shorts

YouTube videos and Shorts appear in the Discover feed. Those that automatically begin playing within the Discover feed offer the opportunity for pre-roll, post-roll, skippable, and non-skippable ad formats.

google discover feed youtube shortsScreenshot from Google, December 2023

Videos from other websites and social networks like Facebook and TikTok also appear in the Discover feed but do not autoplay.

Notes With AI-Generated Images In SERPs

Along with SGE, mobile users on Android devices or using the Google iOS app with access to Google Search Labs can try Notes. The experimental feature allows users to leave comments in SERPs.

google notes comments in serpsScreenshot from Google, January 2024

Similar to blog comments or third-party reviews, you will find Notes with commentary from promoters, detractors, and those who hope to get visibility from their responses on a popular page.

google notes promoters fans detractors complaints spamScreenshot from Google, January 2024

But unlike the comments on your blog or your social profile, you don’t have the option to turn Notes off. This makes it another place brands have to monitor for reputation management.

It also could be the future home of Notes ads, sponsored by competitors on search results about your brand.

For now, users with access to this feature can add stickers, gifs, and AI-generated images made with Google AI to Notes.

how to add google note stickers gifs ai image generatorScreenshot from Google, January 2024

To find Notes in SERPs for your website, search for your domain using site:domain.com keyword.

google notes site search for reputation management commentsScreenshot from Google, January 2024

Some websites may not be eligible to receive Notes based on safety and sensitivity signals:

Google uses signals like the search term, text on the web page, and other links to the website to determine whether notes are helpful. If a topic is deemed potentially unsafe or sensitive, results may also be ineligible for notes.

Some users may not be eligible to post Notes:

You may be ineligible to post notes if your account has been blocked due to previous violations of Google’s policies for user content on Search. Users who are underage or with accounts outside of the US or India are not eligible to post notes at this time. Additionally, if you are using an enterprise Google account, you will need to switch to a personal account to use Notes.

Google Profiles With Social Links

When you create a Note, it will appear on your Google profile. You can edit your profile to include one or more links to other social profiles.

You will also receive notifications when your note receives views.

google profiles social links notes notificationsScreenshot from Google, January 2024

Likes, Saves, And Shares

Another social feature available for Google Search users on mobile devices is the ability to Like, Save, and Share search results in the Discover feed. This includes news, ads, stories, and Shorts.

google discover like save share followScreenshot from Google, January 2024

When you like, save, or follow something in Google Search or the Discover feed, it will be saved to your Google account.

google save share search resultsScreenshot from Google, January 2024

This collection of saved items also includes links to articles, images, recipes, web stories, YouTube, pinned places on Maps, and Notes.

google interests saved listsScreenshot from Google, January 2024

You can create new collections and save new links to your account on desktop or mobile.

google new collection add link blank templateScreenshot from Google, January 2024

Collections and saved items appear to be private. This feature feels reminiscent of social bookmarking networks like Delicious (now an AI tool) and Diigo (still active), which helped users “never lose a link.”

Likes, saves, shares, and Notes could become social signals for ranking in the Discover feed, similar to how the top social networks include these engagement signals in algorithms to rank items in each user’s newsfeed.

These engagement signals could offer new ways for marketers to track engagement with search results if introduced to Google Analytics or Search Console metrics.

It could even become a source for new remarketing audiences, allowing advertisers to reach those who have liked, shared, saved, or commented on search results about the brand with Notes.

Even Meta, known for ad targeting based on user interactions, just added link history tracking for Facebook users.

When link history is on, any links you’ve tapped inside of Facebook and visited in Facebook’s Mobile Browser will be saved here for 30 days.

Keep in mind that when link history is on, we may use this link history information from our browser to improve your ads across Meta technologies.

facebook link history tracking for adsScreenshot from Facebook, January 2024

Follow This Search

You can follow searches for keywords, brands, products, and topics with a button that appears at the end of search results on mobile. Searches you have recently followed will appear near the top of your Discover feed.

google follow this search discover feed Screenshot from Google, January 2024

The Google Discover feed will also recommend topics to follow based on your interests and activity.

SGE While Browsing Offers More Search Results

SGE while browsing, an experiment alongside SGE in Google Labs for mobile users, offers summaries, information about the page, and more search results while you are browsing a website.

The mini-SERP for this article includes a FAQ-like Explore more section, People also view, links about the source of the information, and information about the featured image on the page.

google sge while browsingScreenshot from Google, January 2024

SGE while browsing allows users who click on ads from the Discover feed to learn more about the company before submitting a lead form.

The mini-SERP for this landing page includes information about the company, the image in the ad, and more videos about the company from Facebook and YouTube.

google sge while browsing on google ads landing pageScreenshot from Google, January 2024

SGE while browsing offers users reviews from the web for tools like Google Bard and Semrush.

google sge while browsing reviews from webScreenshot from Google, January 2024

For ecommerce shoppers, SGE while browsing gives you the option to track a product (added to your Saved lists), learn more about the company, and view more reviews on blogs and videos.

google sge while browsing product tracking amazonScreenshot from Google, January 2024

Local Search, SGE, And Social Posts

Local search results include a combination of the typical local pack search results, generative AI, and links to social networks, videos, and discussion forums.

google local search results sge social discussion forumsScreenshot from Google, January 2024

Mobile search users can find Perspectives, events, deals, and recent posts from local businesses in local search results beneath SGE. They can also follow the search, which will lead to more local results in the Discover feed.

google local search social discussionsScreenshot from Google, January 2024

This adds another level of social-local integration to the Google Search experience, complementary to Google Maps’ newsfeed and social features.

google maps newsfeedScreenshot from Google Maps, January 2024

Perspectives In Search

Google search users on desktop and mobile browsers can find Perspectives. This search filter features results from blogs, news sites, and platforms like Instagram, Medium, Reddit, StackOverflow, TikTok, and YouTube.

google perspectives search filter desktopScreenshot from Google, January 2024

Perspectives are not limited to third parties, as some also include forum posts and YouTube videos from brand channels.

This means that SEO should not be limited to pages on your website but also applied to forums, social profiles, company pages, and the individual posts made on each for discoverability.

It’s also interesting to note that while posts from X/Twitter appear prominently in Google Search results, but not under the Perspectives filter.

google perspectives branded social profiles forum postsScreenshot from Google, January 2024

Discussions And Forums In SERPs

Another area Reddit appears in SERPs is Discussions and forums. It adds another level of conversation and perspective to search results.

google serps discussions forumsScreenshot from Google, January 2024

User Feedback For Discover Results

How do users feel about items in the Discover feed? Google often prompts users to offer feedback about ads, stories, news items, and YouTube videos that appear in the Discover feed.

google discover feedback is this a good recommendation for you ads stories videos newsScreenshot from Google, January 2024

The sentiment offered by search users on these quick surveys may impact the content’s visibility in the Discover feed, helping improve user experience.

Conclusion

Google’s integration of search, social posts, shopping, video content, local results AI, and ads represents a shift that marketers must adapt to by embracing omnichannel marketing strategies.

This includes optimizing content for a mobile-first audience, engaging actively on social media and with social features in Search results.

To stay competitive, marketers should continuously monitor these evolving trends and integrate them into their digital strategy to continue reaching and engaging with target audiences.

Featured image: Nuttapong punna/Shutterstock

Everything you need to know about Google Merchant Center Next

Google Merchant Center Next is the upcoming update to Google Merchant Center that’s designed to make it easier for businesses to manage their product data and improve their visibility on Google Shopping. The update is expected to be released in the first half of 2024.

Channable Channable 2.3K Reads
Everything you need to know about Google Merchant Center Next

In this guide, we’ll cover everything you need to know about the update, give you a quick refresher on Google Merchant Center, and explain how Channable can help you optimize your product feed.

What is Google Merchant Center Next?

Google Merchant Center Next is a simplified version of Google Merchant Center, giving you more control over how your products appear on Google, without the hassle of manually uploading a feed.

For instance, Merchant Center Next will be able to automatically extract product data, including product titles, descriptions, sizes, prices, and images, directly from your website and populate it on Merchant Center Next.

Merchant Center Next has already started rolling out for new users, and Google plans to complete the global rollout in 2024.

Need a quick refresher on Google Merchant Center? Don’t worry, we’ve got you covered.

What is Google Merchant Center?

Google Merchant Center is a free platform that helps online businesses get their products listed on a number of Google platforms.

When you create a Merchant Center account, you upload a product feed, which is a file that contains detailed information about your products, such as their name, description, price, and images.

Google then uses this information to display your products in relevant places, such as Google Search, Google Shopping, and Google Maps.

Retailers can also use their Google Merchant Center feed to create Shopping or Performance Max campaigns to promote their online or local product inventory. Shopping ads show users a photo of your product, title, price, reviews, and brand name, using the information in your product feed.

Performance Max campaigns include auto-generated ads based on assets provided by the advertisers and in the Merchant Center feed.

Unlike Shopping ads, Performance Max campaigns can be used in a wide range of Google Ads formats such as Display Ads, Text Ads, and YouTube Ads.

Wondering if Performance Max campaigns are right for your business? Check out our ultimate guide to creating a Performance Max campaign.

Google Merchant Center vs. Merchant Center Next

The main difference between the old Google Merchant Center and Merchant Center Next is that you’ll no longer need to manually upload a product feed to Google.

Google Merchant Center Next automatically detects product data from your website and pulls it into the platform. If you prefer to have more control over your product feed, you’ll still be able to edit the products or turn off the feature completely.

Here are some other key differences between the two platforms:

Simplified user interface

Google Merchant Center Next provides a more simplified user experience that’s designed to be more user-friendly, especially for merchants with smaller businesses.

The products section has a cleaner design and overview, making it easier for merchants to see if a product has been approved, its price and availability, and its click potential.

Edit products directly in platform

Perhaps one of the biggest quality-of-life upgrades is the fact that you can directly edit products in the Merchant Center Next dashboard.

This means that you’ll no longer have to update and re-sync the product feed to make changes. When you click the “Edit product” button, you can change attributes such as product title, description, final URL, etc.

Concise product diagnostics

Merchant Center Next has a slimmed-down diagnostics feature that provides information about product errors and issues, including what’s approved, under review, limited, and not approved.

While the simplified diagnostics feature offers a concise overview of product status, it lacks the historical timeline and detailed information provided by the previous version of Google Merchant Center.

Better performance insights

Merchant Center Next brings all insights reports into the Performance tab, making it easier for merchants to access and understand their performance. The following tabs are included in this new streamlined view:

  • Overview
  • Products (existed previously)
  • Competitive visibility
  • Pricing
  • Demand
  • Store on Search and Maps
  • Non-product website results

With this update, merchants have one central location to review their best-selling products, see which brands show up for the same searches, and even monitor how shoppers are engaging with their brick-and-mortar stores on Search and Maps.

Integration with Product Studio

Google’s Product Studio tool, which helps merchants create unique product imagery using generative AI, can also be directly accessed from Merchant Center Next.

Product Studio enables merchants to add custom backgrounds and scenes, remove distracting backgrounds, and increase the resolution of low-quality images.

‘Click potential’ metric

There’s a new metric in Merchant Center Next called ‘Click potential’, which calculates the likelihood of shoppers clicking on your ads based on past traffic, product data, and demand.

This metric helps merchants identify which products need fixing, and shows you how well each product is meeting its goals. The values for ‘Click potential’ are as follows:

  • High: Potential to receive a similar number of clicks as your highest-performing products
  • Medium: Potential to receive a moderate number of clicks compared to your highest-performing products
  • Low: Potential to receive a low number of clicks compared to your highest-performing products

Streamline feed optimization on Google Merchant Center Next with Channable

Whether you’re just starting out or have been running ads for a while, you’ll need to use Google Merchant Center to utilize product listing ads on Google’s network.

And while Merchant Center Next offers several user-friendly enhancements and simplifies product uploading for smaller businesses, larger eCommerce brands may still benefit from a dedicated feed management tool.

Here’s how a feed management tool like Channable can empower you to streamline the entire feed optimization process:

Relevant product data

Storing product info in your Google Merchant Center is essential for running Google Shopping ads. But getting it in the right format can be tricky, especially if your source data formats differ.

For instance, the format of your product titles or product attributes like colors and materials might vary from Google’s requirements. Channable’s Google Shopping API and feed connection make it easy to format your data correctly and deliver all the mandatory fields to Google. Plus, our rule system filters out irrelevant products and outdated info, keeping your feed up-to-date and accurate.

Smart categorization

Even though you can edit product data directly in Merchant Center Next, you can only do it on a product-by-product basis. As a result, formatting your product feed to meet the requirements of Google Merchant Center can be extremely time-consuming.

Channable’s built-in smart categorization lets you categorize your products in only a few minutes with the help of AI, reducing the time you would usually spend optimizing your Google product feed.

Performance-based campaign optimization

Thanks to our Google Shopping API, you can see how all your products listed on Merchant Center Next are performing in Google Shopping or Performance Max ad campaigns, directly in the Channable dashboard.

You can get real-time insights on key metrics such as click-through rate and conversion rate, allowing you to make data-driven decisions to optimize your campaign performance, such as boosting top sellers or creating more visibility for low-performing items.

Microsoft AI Takes Retail Shopping To The Next Level

Microsoft unveils new AI tools to bring retailers into the digital age.

Matt G. Southern Matt G. Southern 1.9K Reads
Microsoft AI Takes Retail Shopping To The Next Level

Microsoft has unveiled new AI and data tools to bring retailers into the modern digital age.

The new offerings expand Microsoft’s existing retail industry cloud platform. They use Copilot, Microsoft’s latest AI helper that uses generative models like the advanced GPT-4 system to enhance productivity.

Personalization Through Microsoft AI

Microsoft has added Copilot templates to its Cloud for Retail platform, integrating OpenAI’s generative AI capabilities into Azure.

These new tools are intended to help retailers provide more customized and personal shopping experiences for their customers, similar to having a dedicated personal shopper.

The goal is to meet the expectations of today’s consumers, who increasingly want personalized interactions when shopping online or in stores.

By providing tailored product recommendations and offers, retailers can encourage shoppers to add more items to their carts.

The Copilot templates leverage generative AI to dynamically generate unique content for each customer, helping retailers build stronger relationships and boost sales through more personalized shopping journeys.

Support for Retail Associates

Microsoft is previewing new tools to help retail workers be more productive.

The tools are designed to help sales associates and other store staff quickly access information while helping customers. One example is an AI assistant that lets workers ask questions in natural conversational language on their mobile devices and get relevant data.

Microsoft says it’s developing these AI retail tools because there’s demand from retail employees for more digital technologies that can streamline their daily workflows.

Data Insights With Microsoft Fabric

Microsoft is tackling the problem of scattered and inconsistent retail data by providing new tools within its Microsoft Fabric platform.

This includes a standard data structure for the retail industry, a way to connect e-commerce systems, and pre-made templates for analytics like figuring out what items customers often buy together.

The idea is to help retailers and brands unite their data sources and gain insights from AI more easily.

Enhancements To Marketing with Generative AI

Microsoft is integrating its Copilot AI into Dynamics 365 Customer Insights, its marketing analytics platform, to assist with campaign creation. The AI can help generate project ideas and recommend content for campaigns.

Microsoft launched a new Creative Studio feature in its Retail Media advertising platform that utilizes AI. This tool helps retail advertisers quickly create and customize banner ads to improve campaign results and target ads to specific audiences.

Summary

With Microsoft’s new technologies, stores can improve customer shopping experiences, make retail jobs easier for workers, and harness data to help executives make important choices.

A study done for Microsoft shows that retail companies are seeing major benefits from using AI, highlighting how vital these technologies are in retail.


Featured Image: Photo For Everything/Shutterstock

Amazon Sellers: Inventory Management Tips For 2025

Amazon’s updated FBA rules reward tight inventory control. This guide breaks down IPI scores, storage fees, and tactics to keep your business running smoothly.

Robyn Johnson Robyn Johnson 6.7K Reads
Amazon Sellers: Inventory Management Tips For 2025

Anyone with experience selling on Amazon will tell you that the most important part of your business is making sure that you stay in stock.

Inventory stockouts not only lose the incremental sales, but also impact your organic rankings and diminish your advertising efforts.

Managing inventory levels has become more complex as Amazon has rolled out several programs that penalize sellers for both holding too much and too little inventory.

Mismanagement of inventory levels can also influence your capacity limits, directly impacting the amount of inventory that Amazon will allow you to send into the Fulfillment by Amazon (FBA) program.

There are also fees for excess or low inventory that can hurt your bottom line as a business owner.

There are specific tips and tactics for determining and maintaining your ideal inventory levels on FBA, which include understanding:

  • Capacity Limits & Inventory Performance Index (IPI).
  • Storage Fees.
  • Low Inventory Fees.
  • Placement Fees.

Capacity Limits And IPI Scores

Inventory Performance Index

This is the primary metric that Amazon uses to determine how well you control your inventory levels over time.

This directly impacts what Amazon will allow you for FBA capacity limits. Meaning, if your score is low, Amazon may limit the amount of inventory you are allowed to store at FBA warehouses.

This metric is a 12-week rolling average, and it factors in four main components to calculate your score: Excess Inventory %, Stranded Inventory %, Sell-Through Rate, and In-Stock Rate.

Excess Inventory

Amazon considers an item to have excess inventory “if it has over 90 days of supply based on the forecasted demand.”

Excess inventory percentages help sellers plan when to restock or remove inventory from FBA.

This is one of the most critical factors influencing IPI as it measures where a seller’s profitability may take a hit due to storage fees and holding costs for slow-moving FBA inventory.

Stranded Inventory

This component refers to products unavailable for sale due to listing issues.

It occurs when your listing doesn’t meet Amazon guidelines, pending compliance or hazmat issues, or when a listing error prevents the listing from showing as active.

In these instances, your products become stranded and unable to move while incurring FBA storage fees.

Sell-Through Rate

Amazon calculates sell-through as “units shipped over the past 90 days divided by the average number of units on hand in their fulfillment centers during that time period.”

This is a key component to utilize when forecasting how much inventory should be in FBA at all times.

Sell-through will be your guide to a balanced inventory, avoiding stockouts, and preventing excessive fees.

In-Stock Rate

Amazon looks at the percentage of time your products have been in stock during the past 30 days, with additional weight given to items that have sold more units over the past 60 days.

If you maintain a high in-stock rate, it will result in fewer lost sales.

Amazon uses the IPI score to grade how effectively you manage your FBA inventory utilization. (Screenshot from Amazon, April 2025)

How does your IPI score impact your available storage volume?

Amazon dictates your storage capacity limits based on your IPI score and sales performance, so maintaining healthy inventory levels will improve your overall account standing.

Total Capacity Limit

This refers to the amount of inventory you can ship to Amazon’s FBA warehouses and the overall maximum number of units you can store at Amazon’s fulfillment centers at any particular time.

Capacity limits are reviewed and adjusted monthly. Any changes for the next month will be announced on the third Monday.

Accounts active for less than 39 weeks are not subject to these restrictions, as Amazon will use this period to determine how much capacity your FBA business needs as you grow.

It is important to note that this is only true for those accounts on the Professional Seller Plan; those with the Individual Seller Plan are limited to 15 cubic feet per month.

Your total storage usage includes all the units currently stored at Amazon, any units in route, and all shipments, including those that have been prepared but not yet sent to Amazon.

  • Available Inventory: Sellable items stored in fulfillment centers and ready to be shipped to customers.
  • Inbound Units: Inventory shipped but not yet received at an Amazon fulfillment center.
  • Reserved Units: Units tied to pending customer shipments; items in transit between fulfillment centers after initial receipt. Units undergoing review, investigation, or are currently in the receiving process before being made available for sale.
  • Unfulfillable Inventory: Items marked unsellable due to damage, customer returns deemed unsellable, or expired/defective inventory.

What Can Sellers Do To Improve Their IPI score?

You can’t improve what you can’t track, so the first step is always to monitor your inventory metrics.

You can find your IPI and capacity limits by going to the Seller Central top-left menu > Inventory > FBA Inventory. On the next screen, click on Inventory > Inventory Performance.

Your IPI score will be displayed at the top left of the page. Below, you can see a breakdown of the four main elements of IPI.

Your storage capacity will be listed at the bottom of the page, under the small gray box labeled “Capacity Monitor.”

You can view your Inventory Performance Index through this path on Amazon. (Screenshot from Amazon, April 2025)

Improving Your IPI

IPI Score on Amazon. In the bottom middle, you see the Capacity Monitor. (Screenshot from Amazon, April 2025)

Increasing your IPI score on Amazon can take two to 12 weeks, so planning with enough time is essential to success.

If your IPI is below the 400 limit that Amazon requires, you need to start taking aggressive action today.

It is important to highlight that Amazon’s system does not weigh each influencing factor equally when determining your IPI score.

Excess inventory and sell-through rate are the parameters that have the most significant impact on IPI.

In contrast, stranded inventory and restock rates can play a minor role in the overall score.

You will get more traction by prioritizing the first two components rather than spreading your efforts equally across all four elements.

The minimum threshold for a healthy IPI is a score of 400. However, Amazon can increase or decrease the minimum IPI at any time.

For example, during the height of the pandemic, Amazon changed the minimum IPI to 500, but it has been reduced back to 400 since then.

For this reason, we advise our clients to aim for a total IPI of at least 50 points over the current IPI requirement.

Some product mixes make maintaining a high IPI easier than others. For example, suppose you are a small brand with few products that move consistently. In that case, your IPI will generally tend to be higher.

Recommended Actions To Improve IPI

Excess Inventory

Remove slow-moving items; excess inventory is generally one of the top two reasons your IPI score could be low.

Screenshot from Amazon, April 2025

The first step to addressing excess inventory is to pull back inventory you don’t expect to sell.

Focus on SKUs that have gone out of fashion or merchandise experiencing a significant demand drop, like seasonal products.

If you don’t expect to sell a product within three months, you should pull back the inventory to sell on a different channel by creating a removal order.

Run the numbers and consider promotions on low-selling SKUs; sometimes it makes more sense to discount and/or advertise certain products to help them sell faster rather than recalling inventory from Amazon.

While Amazon is great at logistics and moving items through its process, it isn’t great at returning items to sellers. If possible, we want to proactively take action to avoid pulling back inventory and risking damage.

Remember, you may need to create a case with Seller Support to claim reimbursement for damaged or lost units that were part of a removal order.

Optimizing a listing that is not moving can also help increase the sell-through rate.

Evaluate your detail pages and look for opportunities to optimize. Review your reviews and returns and address them in your bullet points, images, and A+ to increase conversions and sell-through rate.

Sell-Through Rate

Prioritize sending fast-moving items to FBA. Amazon looks at this to identify whether the items you’re selling are things customers want to purchase.

The way that we improve the sell-through rate is to send in small shipments of items that will sell out very quickly.

Suppose you’re currently using LTL (Less Than Truckload) or FTL (Full Truckload). In that case, we recommend moving to small parcel shipments during this process to send more frequent shipments without going out of stock for long periods.

As you’re restocking items, you want to prioritize those that will move quickly, sending small quantities of items that will sell out as soon as they arrive or shortly after.

This increases your overall sell-through rate and significantly impacts your overall IPI.

It is vital that, no matter how fast you think a product will move through as you send these products in, you’re testing small batches to make sure that things will sell at the pace you anticipate.

Stranded Inventory

Inventory held in FBA warehouses and unavailable for sale affects your overall IPI.

Fixing stranded inventory can make a slight difference. However, if you need to move your IPI significantly, this component will not make a considerable difference.

It would be best to address stranded inventory weekly or bi-weekly, depending on your general sell-through rate.

In-Stock Rate

This is probably the most frustrating metric of the IPI because Amazon tells you that you can’t restock items because they’re not selling fast enough.

At the same time, it’s trying to encourage you to ensure you stay in stock.

We have found that this metric is given very little weight, and you’re better off focusing on the two key metrics: excess inventory and sell-through rate.

As you work to increase your overall IPI, it is essential to remember that it can take several weeks to improve.

You must give the IPI enough time to move before determining whether your actions are making a difference. It can be tempting to check your IPI often. However, your IPI score is only recalculated once a week.

Suppose you need to raise your IPI quickly or by a significant amount. In that case, you may need to take overly aggressive actions in pruning your inventory and pumping fast-moving items through your account to increase your score to the required amount.

If you have to bid for a capacity increase, you should only do this if you have the data to support being able to sell through that higher quantity of items, so you do not incur extra fees.

Additional Options To Combat Low IPI And Storage Capacity Issues

Some brands we work with have focused on selling their fastest-moving SKUs.

At the same time, they utilize third-party sellers to carry their slower-moving items while they work on increasing their averages.

We have several reliable third-party resellers to whom we can refer our clients if it’s ever an issue.

Suppose you don’t want to utilize third-party sellers. In that case, the alternative is to increase your total number of Merchant Fulfilled offerings.

Remember, Merchant Fulfilled offerings generally don’t compete well against FBA offers, so watch your competition to determine feasibility.

Another step you can take is to allocate your FBA warehouse space to items with the highest margin and smallest dimensional size, as they are highly profitable and sell quickly.

Leaving items with lower profitability or moving slower through Merchant Fulfilled (MF).

Expanding Capacity Limits

Suppose you’re currently experiencing a capacity limit. In that case, Amazon can increase your capacity limit for a specific period of time by submitting a request, subject to Amazon’s approval.

It is important to remember that if the storage limit increase request gets approved, your account is subject to paying a “reservation fee” for each cubic foot of capacity requested, and it will be charged at the end of the specified period.

This fee is subject to a credit depending on your sales achieved during the period (performance credits are earned at $0.15 for every dollar of sales you generate using the additional capacity).

Inventory Stock-Based Fees

As margins are tighter than ever, understanding how Amazon fees are calculated is crucial to profitably planning inventory levels on the marketplace.

When inventory levels are managed effectively, these fees usually make up a very small percentage of the costs to sell on Amazon.

However, when too much or too little inventory is sent, these fees can skyrocket.

Storage Fees

Amazon wants inventory turned in four to six weeks on average.

When sellers send in too much inventory, it can take up valuable space in the FBA warehouse. Amazon first started to combat this with storage fees.

The storage fees [gated link] are made up of the “Base Monthly Storage Fee” and the “Storage Utilization Fee” (formerly known as the Long Term Storage Fee).

Base Monthly Storage Fee

This fee is charged for all inventory at the fulfillment centers. It is calculated by the cubic foot at the ASIN level. The cost of the fee is variable by:

  • Time of Year.
  • Size Tier of the ASIN.
  • Hazmat Status (Dangerous Goods Program).
  • Exempted Status (new sellers, sellers with less than 25 cubic feet of storage, and SKUs in the FBA New Selection program).
Amazon now shows you the estimated storage fees in their FBA revenue calculator. You can see that the longer you plan to store inventory, the more expensive storage becomes. (Screenshot from Amazon, April 2025)

Storage Utilization Fee

For items that are at the FBA warehouses aged over 30 days, you are charged a storage utilization fee that is calculated by the number of units aged over 30 days by the size of the item in cubic feet, at a fee that is determined by:

  • Size Tier.
  • Storage Utilization Ratio.
  • Hazmat Status (Dangerous Goods Program).
  • Exempted Status (new sellers, sellers with less than 25 cubic feet of storage, and SKUs in the FBA New Selection program).

Here is an example of fees provided by Amazon for a total of 100 units on one ASIN:

When inventory is managed to have an average of four to six weeks, the storage fees are usually much less than those of traditional 3PL warehouses.

As Amazon implemented these policies (as well as the IPI/Capacity policies below), sellers started to focus on maintaining as little inventory on Amazon as possible.

This meant that Amazon started to see products out of stock more often. To combat this, Amazon instituted a new fee called the “Low Inventory Level Fee.”

Screenshot from Amazon Seller Central Support, giving an example of storage fees (April 2025).

The longer the inventory is at Amazon, the more you will be charged per cubic foot for excess inventory fees.

Low Inventory Level Fee

The low inventory fee [gated link] is designed to ensure that Amazon has popular products in stock, ready for customers to buy.

These fees are rarely applied as long as inventory levels are managed to that four to six weeks mark. However, you need to understand how they work, especially if you have high-velocity items at Amazon.

If Amazon sees that you have less than 28 days of inventory available based on both your sales velocity over the last 30 and 90 days, they will charge a per-unit fee for each item you sell on Amazon FBA. This fee is assessed on a weekly level.

Fast-moving items can get very expensive. This means it is just as important to have adequate inventory at Amazon as it is to avoid overstocking.

Calculating Inventory Needs

As we work with our clients for inventory restock recommendations, we look at the sell-through rate at the 30- and 90-day sales velocity and cross-reference that with previous year’s sales on Amazon.

We also look for events in previous years, such as stockouts, significant external factors like being featured on TV or having a large influencer, and occasionally external factors like weather temperatures for seasonal items.

Excess inventory should be called back, disposed of, or pushed with ads/promotions to keep inventory levels healthy.

From Amazon’s perspective, it wants to ensure that customers have favorable shopping experiences and quickly get the products they want. This means ensuring that the products most likely to be sold are available.

Amazon looks at how you have managed inventory in the past and whether customers are purchasing your products to determine how much space is allocated to you.

The better Amazon feels you are at managing your space at Amazon’s FBA warehouses, the more storage space you will be allowed.

Monitoring Inventory Matters

To succeed on the platform, you must take an active role in your Amazon inventory management.

In prior years, simply avoiding restocks was enough. However, these new requirements require a greater focus on monitoring your sell-through rate and storage utilization on Amazon.

More Resources:


Featured Image: PeopleImages.com – Yuri A/Shutterstock

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