Hotels.com Customer Info & Credit Card Fraud Risk
Hotels.com, a hotel comparison engine and a model for many travel oriented search entities, has told the Associated Press that its customers may be at risk for credit card fraud after a laptop computer containing the personal information of Hotels.com customers was stolen from an Ernst & Young auditor.
The password-protected laptop belonging to an Ernst & Young auditor was taken in late February from a locked car, said Paul Kranhold, spokesman for Hotels.com, a subsidiary of Expedia.com based in Bellevue, Wash.
“As a result of our ongoing communication with law enforcement, we don’t have any indication that any credit card numbers have been used for fraudulent activity,” Kranhold said. “It appears the laptop was not the target of the break-in.”
From Ernst & Young :
Ernst & Young was taking additional steps to protect the confidentiality of its data, including encrypting the sensitive information we provide to them as part of the audit process.
I made a reservation three weeks ago to one nigth at Marriott Chicago suites through hotels.com and I was chrged for $ 156.98, and two days later I had to cancell it because I changed my plans, however since two weeks ago I have had no response for my money that was credited to my card and the confirmation I got it trhoug a page named reply@hotels.com
Please help me with the information I sent. Thanks Dr. Roberto Naffah
When shopping around for credit card processing services Dallas, you should always do some research into any company you consider using. The Better Business Bureau is a good place to begin your inquiry.Nice Posting ,so informative. Thanks