As someone who used to see about 5 PDFs a day of a conversation book when I had 500 visitors, I’ve wondered how my sales could decline when the host shows over 56,000 requests a week! Now I know what to research… and this was a painful lesson!

Thanks for the positive shoutout regarding our efforts in the area of hacked sites. Helping webmasters in this situation really does help everyone:
- Google’s search results improve.
- Webmasters infect fewer of their visitors and can more quickly excise embarrassing or sometimes blatantly offensive content and links from their sites.

And, most importantly,
- Users have less of a chance of getting their computers infected with malware.

* * *

I especially liked your “to-do” list at the end — spot on!

And by the way, I also want to humbly note that *anyone* can get hacked. I’m not going to mention names (one of them rhymes with “Madam”), but at least a few of us Googlers have gotten hit, too. It’s never fun :(.

Anyway, thanks again for highlighting this important issue.