Comments on: Empire Today : How to Optimize a Badly Branded Google Results Page

By: Jim

Jim — Mon, 31 Aug 2009 18:18:29 +0000

Sorry for the typo Mr. Goldenberg. No disrespect intended.
Jim

By: Jim

Jim — Mon, 31 Aug 2009 18:13:47 +0000

Mr. Goldberg I fully agree with your response. It is strategically and ethically sound. Mr. Baker’s analysis only produced how EMPIRE can GET AROUND their bad rep. He did not make any attempts to provide solutions on how they should MAN UP and address/confront the issues provided. I too have to assume that not all complaints are legitimate BUT when websites have dedicated sections outlining the issues, the damage has been done. I for one am not sure that Mr. Baker’s approach is any less sleazy than some of the tactics outlined in the complaints filed by comsumers against EMPIRE. And yes, I was a potential customer looking to have my kitchen redone by Empire.

Which leads me to my question. How do you go about finding an “honest” and reliable firm? Carpeteria, Empire, MMM Carpets all have bad reviews. Is there anyone out there that is honest anymore…?

By: Mark

Mark — Mon, 23 Mar 2009 18:46:22 +0000

I was happy the complaints were listed where they were. I was in the market to buy new carpet and had already received three estimates – Empire was going to be my fourth. Not after I read the experiences of others. Doing business in a free marketplace demands that you do what you will say and be who you proclaim. If you refuse to do this professionally and with honesty, you deserve to no longer be in business. Empire – either change your practices or change your name.

By: Oya Örnekleri

Oya Örnekleri — Sun, 30 Nov 2008 09:58:05 +0000

thenks

By: Mike

Mike — Wed, 13 Aug 2008 05:45:49 +0000

I am a consumer who was “ripped off” by Empire Today and wish that in my search I had found those complaints. I have found Empire Today as not the company you proclaim it to be. Numerous phone calls to complain about the lack of adherence to the contract that they drafted, no follow up through their complaint system, promises of some vague notion of compensation, onsite compromise meetings working into an agreement to be slammed hours before the work is to be completed by legalese and double talk to waivers that amount to “sign here” if the work is not completed to your satisfaction after this – tough luck. Please, shelter this company and misled the next consumer – think about it.

By: Automotive Social Network

Automotive Social Network — Mon, 26 May 2008 01:19:06 +0000

That is what i love about internet archive.

By: Qip

Qip — Sat, 09 Feb 2008 09:40:14 +0000

Good article, thanks for a analytics..

By: Greg Website Design South Africa

Greg Website Design South Africa — Sun, 27 Jan 2008 12:55:56 +0000

If I was their competitor I would definitely send some additional links to Wikipedia. It works both ways.

By: Goran Giertz - Website Marketing

Goran Giertz - Website Marketing — Sun, 27 Jan 2008 12:51:39 +0000

I love this article, its brilliant. brought upon a great laugh. Broke my serious reading mood.

Thanks have an exSeollent 2008

By: SEO Web Design

SEO Web Design — Sat, 19 Jan 2008 13:05:43 +0000

Getting your PR department to resolve the complaints issue will not solve the problem because the pages of complaints against Empire Today are already indexed. I agreed that the solution now is to over rank these complaint pages by manipulating SERPs. One way is to create external domains and create positive contents about Empire Today and made use of these domains / pages to push the complaint pages down from at least the first 3 pages of the SERPs.