We all live with keyword search and to varying degrees share common frustrations around our search experiences. Out of necessity, we have had to grow skilled at filtering our own search results by continually tweaking our keywords, and searching within our searches. When the search engine misses the mark, our computer crashes, or we get …
Articles by Jim Anderson
A human gets information by asking a question to get an answer, but online, we’ve been forced to learn “keyword” searches. The thinking was that we could extract meaning from several abstract words (aka keywords) most closely related to what we were seeking. The problem is that this does not work in getting a real …